Both ENSA’s MIDE machine as well as the EBM (bobbinizing) machines are very well designed and built. Rolida is very happy with ENSA’s services in all aspects and we are sure that this will even get better once the ENSA satellite in the Dominican Republic is opened.
In our Rolida Dominican Republic production plant we are working to full satisfaction with the MIDE machines of ENSA for both HTL (reconstituted tobacco leaf) and natural wrapper. The ENSA design is of the highest level which can be described as second to none.
Since we’re working with ENSA machines our maintenance activities- and costs have significantly decreased resulting in increased efficiency with minimal downtime in the production process and lower operating costs.
ENSA staff is very open to user input. They’re open to make modifications and improvements. The machines of ENSA arrive in a virtually “ready to run state” and can be installed like “plug and play”. Apart of that ENSA’s technician(s) are highly skilled and provide confidence to our employees.
Last but not least we would like to mention the EBM machines we are using in our bobbinizing department. Besides the fact that the EBM’s are sturdy, well-built and designed they are very silent when operating, use less energy and moreover are safe for our employees. An additional significant revenue comes from the yield of our bobbines which is much higher caused by evenly distributed tension to the core of the bobbin. We are sure the life time of the EBM will last for a long time.
Spare parts delivery lead-times are good, and will even improve once ENSA opens their satellite company in the Dominican Republic.